Our Guarantee

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What we do:
Instructional Design
Training Analysis
Training
Consulting

How we do it:
Examine needs
Build existing training
Edit training
Write manuals

We guarantee that you will be
completely satisfied with our services.

Under no circumstances do we want you to be dissatisfied with our service to you.

That means that the courses we create will meet your needs and expectations; the training we provide will provide or promise a satisfactory return on investment; the writing and editing we do will meet or exceed your requirements; or we will take our materials back and you will owe us nothing.

Alternately we will correct the decificiencies at no charge to you.

All we expect from you are clear expectations and prompt answers to our questions about what you would like to see as a result of the service we provide.